Whoa there cowboy, don't fax someone your ID... that sounds shady as hell! I'm sure there's an 800 number you can call to talk to customer support at Blizzard. The rest of that story sounds way too fishy.

Edit: Well, after some research I guess that IS kinda how Blizz handles accounts that have been compromised or whatever. Maybe someone hacked your shit! Good luck with that. Might be time to retire WoW and buy a Live subscription instead so we can play Ticket to Ride ALL FUCKING NIGHT LONG, OH MY GOSH!