Yeah, it's a casino-resort. MGM Grand, to be exact. The big huge green monster of a building. It's like a mile walk from the employee lot to the shop. Thankfully, it looks like after my training this next week, I'll be given the afternoon/evening shifts so I won't have to drop Haylee off at daycare until like noon, and Michelle will get her around 3pm or so, which is nice.

Essentially, business services concierge handles two functions.. one is getting regular guests access to fax, copy, computers and shipping. The other is supporting the meeting, event and convention services and handling all the freight, delivery and sensitive documents that may or may not be time-sensitive. I don't think it's going to be anything necessarily complex to get a handle on.. it'll mostly be about learning the day to day "scan this here, enter into computer there, schedule hourly workers when we forecast convention/meeting traffic increase, send people home when quiet..." kind of stuff. I really think just showing up and being competent is good enough to shine, sadly.